Privacy Policy

Effective Date: November 5, 2025
Website: https://www.perfectopaldreams.com
Operator: PerfectOpalDreams

1. Introduction

This Privacy Policy explains how PerfectOpalDreams (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit or make a purchase through our website.
We are committed to handling your personal data responsibly and in compliance with the General Data Protection Regulation (GDPR) of the European Union and applicable German data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:

PerfectOpalDreams
Business Address: Munich, Germany
Email: info@perfectopaldreams.com
Website: https://www.perfectopaldreams.com

3. Data We Collect

We collect and process the following types of personal data:

• Personal information: name, email address, phone number, and shipping address

• Payment information: processed securely via third-party payment providers (e.g., Braintree, PayPal)

• Technical information: IP address, browser type, device information, and access times

• Transaction details: order history, communication, and customer service interactions

4. Purpose of Data Processing

We process your data to:

• Fulfill and deliver your orders

• Process secure payments and prevent fraudulent transactions

• Provide customer service and support

• Comply with applicable legal obligations under German and EU law

Your data will not be used for automated decision-making or profiling without your explicit consent.

5. Data Retention

Your data will be stored only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law.
After that period, personal data will be securely deleted or anonymized.

6. Data Sharing

We may share your data with carefully selected third parties that support our business operations, including:

• Payment processors (e.g., Braintree, PayPal)

• Shipping and logistics partners

• Legal or governmental authorities if legally required

All third-party partners comply with the GDPR and are contractually obligated to protect your personal data.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: to know what data we hold about you

• Right to rectification: to correct inaccurate information

• Right to erasure (“right to be forgotten”)

• Right to restrict processing or object to processing

• Right to data portability

To exercise your rights, please contact us at info@perfectopaldreams.com.
We will respond to all legitimate requests within the time limits required by law.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and improve your browsing experience.
You can manage or disable cookies through your browser settings at any time.
Disabling cookies may limit the functionality of certain website features.

9. No Returns or Refunds

All sales made through PerfectOpalDreams.com are final.
Due to the unique nature and customization of our opal products, returns, refunds, or exchanges are expressly excluded unless required by mandatory German consumer protection law.

10. Legal Jurisdiction

This Privacy Policy and any disputes arising from it are governed exclusively by the laws of the Federal Republic of Germany.
The place of jurisdiction shall be Berlin, Germany.

11. Severability Clause

If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The invalid provision shall be replaced with a valid one that most closely reflects the original intent and economic purpose.

12. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time to comply with new legal requirements or to reflect changes in our business operations.
Any updates will be published on this page with a revised effective date.

PerfectOpalDreams
Berlin, Germany
Email: info@perfectopaldreams.com
Effective Date: November 5, 2025